Carol Schweiger

New England ITS


This presentation will explore the redefinition of mobility in terms of Mobility as a Service (MaaS) and the role of real-time information within MaaS. Not only do today’s travelers expect real-time information before and during their trips, but one of the most significant components of MaaS is real-time information.  Without real-time information, two of the four key objectives of MaaS would not be met: (1) seamless and efficient flow of information, goods and people locally and through long distances and (2) an open ecosystem for information and services in intelligent transportation. The role of real-time information will be explored in the presentation, including providing comprehensive real-time information through one “portal,” which organization ensures the quality and reliability of the real-time information, how real-time information is raising mobility to a new level in which car ownership is significantly reduced, and new types of real-time information necessary to support MaaS (e.g., seat availability on public transport vehicles).

  • Moving from mode-centric to mobility-centric travel
  • The proliferation of Mobility as a Service (MaaS) systems throughout Europe and North America
  • Why is real-time information a key component of MaaS?


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Carol Schweiger, the Chair of New England ITS, has 37 years of experience in transportation consulting, and is nationally and internationally recognized in the area of intelligent transportation systems (ITS) for public transport, including real-time customer information systems. She has provided technical assistance for nearly 50 transport agencies in the area of technology planning, procurement, deployment and evaluation.  Ms. Schweiger’s work in real-time transport information began in 2003 and led to her being interviewed by The Financial Times in July 2005.  Since then, she has authored numerous guidance and research reports on transport customer information systems.  Most recently, she was interviewed for and quoted in “Mobility As A Service in the US – Who’s the Bank?” in June 2016 in Driverless Transportation and “Smarter ways to travel,” an article in Intertraffic World | Annual Showcase 2016, and presented at Le Transport Urbain du Futur in Montreal, Canada on March 9, 2016 and at Real-Time Passenger Information 2015 in London on November 24, 2015.  Other reports and papers written by Ms. Schweiger have become the subject of The U.S. White House Roundtable on Real-Time Transit Applications on January 19, 2012 and a Capitol Hill briefing to U.S. Congressional leaders in transportation lawmaking in June 2012.

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