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Claudio Cassarino

Managing Director
Metro Service

THE LATEST DEVELOPMENTS IN DELIVERING PASSENGER INFORMATION DURING DISRUPTION

Speaking at 16.30

Passenger expectations regarding information are continuously increasing and demands to operators are higher during planned and unplanned disruptions.

Copenhagen Metro will be sharing their action plan addressing the problems and issues at the conference.

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Download the programme to find out more…

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BIOGRAPHY
Claudio Cassarino has more than 25 years of experience in the Public Transport sector at various senior executive positions in Italy and Denmark. Since 2008 Claudio has served as Managing Director for Metro Service, operator of the award-winning Copenhagen Metro. In recent years, Metro Service has been able to consistently deliver high service availability and impressive customer satisfaction as well as supporting the start-up and mobilization of many newly-built driverless Metros such as Riyadh, Milan, Brescia and Rome. The company is now starting the mobilisation phase for the new Metro line in Copenhagen.

Metro Service is a joint venture between ATM (the largest PT operator in Italy) and Ansaldo STS (the solution provider leader in delivering driverless metros).

Claudio is a member of UITP IT & Innovation Committee and has participated as speaker in many conferences.

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